Contact Us

Customer Support

At Novere London, we’re dedicated to offering clear, reliable, and personal support. Whether you have a question about an order, a return, or one of our products, our team is here to help.

Customer Service Hours
Monday–Friday, 9:00–17:00
We typically respond within one business day.

Contact Us
Email: info@novere-london.com
Phone: +44 74 90 30 16 45

All messages are handled directly by our in-house team — never by third parties.

Email Enquiries
For questions about products, orders, or general information, email us at info@novere-london.com

If your enquiry concerns an existing order, please include your order number.

Returns & Exchanges
You can return any item within 30 days of delivery if it’s unused and in original condition.
For step-by-step instructions, visit our Return Policy page.

Contact

Do you have any more questions?

Please email or call us if you have any questions or comments about the above or anything else, we're happy to help!

Store name: Novere London

Company registration number: 1014.412.934

VAT number: BE1014.412.934

Company name: AH Holding

Address: Schoolstraat 69, West-Vlaanderen, 8530, Harelbeke, België

Phone: +44 74 90 30 16 45

Email: info@novere-london.com